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PDF Accessibility How-To Guide
Purpose: The guide will assist faculty in creating accessible PDF documents so all students—including those using screen readers or other assistive technologies—can access and navigate course materials. Accessible PDFs ensure that document structure, readi...
Computer Support
Purpose of this Document This document is meant to provide information on how computer workstations are purchased, distributed and supported within the College of Public Health (CPH). Computer Purchases All computers will be purchased by CPH IT using IT Ope...
Mobile Device Support
Mobile devices will only be provided on an as-needed basis. Personal smart devices will be supported for email and Temple related systems. We cannot provide telephone support for personal devices (voicemail, mobile plans, etc…)The Microsoft Teams and Microsoft...
Software Support
Purpose of this Document This document is meant to provide information on what software titles are included with each supported system within the College of Public Health (CPH) as well as available software. This is not meant to be an all inclusive list. Ther...
College of Public Health Support Policy
This document is meant to provide information on how computer workstations are purchased, distributed and supported within the College of Public Health (CPH). Who is eligible for support? All Faculty, Staff, and Student Workers of the College of Public Healt...
Data Security and Storage Policies
Learn more about each subtopic by clicking on the links below: Data Classification Grid Approved Storage Temple Data Rules PII Access Inventory HIPAA Training
Microsoft Outlook Data Retention
Please see ITS's Outlook 365 Getting Started Guide- Governance for more information on the data retention schedule for Microsoft Outlook.
Microsoft Teams Recordings Retention Policy
Microsoft Teams meeting recordings are retained for: 120 days (faculty/staff) 30 days (students) The recordings will then be moved to your OneDrive Recycle Bin (and stored for an additional 30 days). See instructions for downloading a meeting recording ...
Panopto Video Retention Policy
Please review the Panopto Retention Policy provided by ITS.
Zoom Recordings Retention Policy
Per ITS policy, cloud recordings older than 120 days will be deleted for faculty and staff; recordings older than 30 days will be deleted for students. These recordings will be moved into the Zoom trash and permanently deleted after 30 days of being in the Zoo...
How to Request IT Help
To request General IT support, please submit all requests through the Help Desk at help.temple.edu. If you prefer to speak with someone, you can call 215-204-8000, or Live Chat is also available at help.temple.edu. Hours are published on the Help Desk Hours p...
Full Site Map
As of 8/28/2025 this is the full site map: LEGEND SHELF BOOK CHAPTER PAGE Accessing Paley Technology Meeting Spaces in Paley About Paley Meeting Spaces Locations ...
Excel Worksheets Accessibility How-To Guide
Purpose: This guide will assist faculty to create Excel worksheets that are accessible so that all students—including those using screen readers or assistive technologies—can understand, navigate, and interpret spreadsheet content. Accessible spreadsheets ...
Figures Accessibility How-To Guide
Purpose: This guide helps faculty create accessible figures so all students—including those using screen readers or other assistive technologies—can access and understand visual information. Figures may include images, charts, graphs, illustrations, screen...
Flowcharts Accessibility How-To Guide
Purpose: This guide will help faculty create accessible flowcharts so all students—including those using screen readers or other assistive technologies—can understand processes, workflows, and decision structures. Accessible flowcharts ensure that each ste...
Formatting and Use of Diagrams Accessibility How-To Guide
Purpose: The guide will assist faculty in creating accessible diagrams so all students—including those using screen readers or other assistive technologies—can understand visual information. Accessible diagrams ensure that visual relationships, processes, an...
Formatting and Use of Tables Accessibility How-To Guide
Purpose: This guide helps faculty create accessible tables so all students—including those using screen readers or other assistive technologies—can properly interpret and navigate tabular data. Accessible tables ensure that relationships between rows, colu...
Formatting and Use of Photos Accessibility How-To Guide
Purpose: This guide will help faculty create accessible photos within course materials so all students—including those using screen readers or other assistive technologies—can understand the visual information being presented. Photos are commonly used to i...
Formatting and Use of Photos Accessibility How-To Guide
Purpose: This guide will help faculty create accessible photos within course materials so all students—including those using screen readers or other assistive technologies—can understand the visual information being presented. Photos are commonly used to i...
Videos Accessibility How-To Guide
Purpose: This guide will help faculty create accessible video content so all students—including those who are deaf, hard of hearing, blind visually impaired, or using assistive technology—can fully engage with course media. Accessible videos ensure that ...