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This guide should only be followed if one of these two scenarios are true: You need to access/mount network drives without remotely connecting to an office computer You need to remotely connect to another Windows Computer If neither of those...

This guide should only be followed if one of these two scenarios are true: You need to access/mount network drives without remotely connecting to an office computer You need to remotely connect to another Mac computer If neither of those are...

This guide should only be followed if one of these two scenarios are true: You need to access/mount network drives without remotely connecting to an office computer You need to remotely connect to another Windows computer on the HIPAA network ...

Selecting the Correct Printer Since everyone will be able to print to any printer (except HIPAA printers) in Paley, it’s important to verify that you select the correct printer based on its name and location. Please refer to the Locations chart, which lists ...

Temple University HP network printers support PIN printing with Quotas. This feature allows for your print jobs to be stored on the printer as if it is an electronic file cabinet. Nothing will be printed until you request the job from the printer's control pan...

All Printing Jobs 1. Select the Start icon or search for print in the search bar 2.  Click Printer & Scanners.   3. Click the name of shared office printer. 4. Click Printing preferences. 5. Click the Job Storage tab. ...

For either printing option, please verify you have the printer downloaded: Go to the Self Service application. Scroll through the list of applications and select install under the shared office printer you wish to print from. One-time Printing ...

After sending your print job to the printer with your PIN, you will need to retrieve the job form the printer. NOTE: your print job WILL NOT print until you are in front of the printer and retrieve your job   Retrieve your PIN Configured Print Job ...

If you need to print in color, you’ll have to change the print settings for each job. First, make sure you’ve selected the correct printer. Then look for an option like “Properties” or “Printer Properties” to adjust your color settings. Examples from Word and ...

This document is meant to provide the College of Public Health (CPH) printer support information. Printers CPH IT will only provide limited support for local printers Limited support will include attempting to reinstall printer software to resolve...

Faxing remains an important communication tool at Temple University for securely transmitting documents to external organizations, especially those that require hard copies for legal, medical, or administrative purposes. Many HP office printers across campus a...

Still have paper files? Scanner Kits are available. Contact us at cphithelp@temple.edu Scanners Available for Checkout We now have document scanners available to be signed out for scanning projects. These kits include a high-speed scanner and a laptop preloa...

You can scan documents directly from your office HP printer using two options available on the touchscreen: Scan and HP for OneDrive Business. Selecting Scan allows you to send a scanned document directly to your Temple email address. This is useful for quickl...

Managing Microsoft Teams allows research groups to create dedicated collaboration spaces customized for the specific needs of their projects. Team owners can invite faculty, students, and external collaborators, assign roles, and organize workstreams using sta...

Microsoft Teams streamlines file collaboration for research teams by providing a secure and centralized space to store, edit, and share documents—whether working with internal colleagues or external collaborators. Within each Team, the Files tab allows members...

Teams Calling with Your Temple Phone NumberEnabling Microsoft Teams Calling will direct incoming calls on your TU office phone number (215-204-xxxx) to ring in Teams on your laptop and/or smartphone at the same time. It can also be configured so, when using Te...

This guide is an introduction to making calls using Teams on your mobile device. Please see the comprehensive guide created by ITS and scroll down to the Documentation - Mobile section for information about additional features.Install the Microsoft Teams AppGo...

Mobile devices will only be provided on an as-needed basis. Personal smart devices will be supported for email and Temple related systems. We cannot provide telephone support for personal devices (voicemail, mobile plans, etc…)The Microsoft Teams and Microsoft...

This document is meant to provide information on what software titles are included with each supported system within the College of Public Health (CPH) as well as available software. This is not meant to be an all inclusive list. There may be available titles ...

This document is meant to provide information on how computer workstations are purchased, distributed and supported within the College of Public Health (CPH). Who is eligible for support? All Faculty, Staff, and Student Workers of the College of Public Healt...