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Proctoring Exams with Proctorio- DRAFT

Step 1: Review the Information Below

NEW for Fall 2026:
Proctorio has new advanced security settings that are designed to block AI cheating tools. 
These advanced settings require that students install:
  1. The Proctorio Browser Extension
  2. The Proctorio Secure Companion Application

Step 2: Submit Your Proctorio Request and Usage Acknowledgement Form

Proctorio is not automatically included in your Canvas course; a license must be requested each semester, even if you used it in a prior semester. New instructors or existing instructors who would like to be trained should email cphhelp@temple.edu at least 2 weeks in advance of the first proctored exam to allow time to be trained and create a Proctorio-enabled practice quiz for students to take at least one week in advance of the exam. Existing trained instructors must request a license and setup their exams at least 1 week in advance to allow time for the exam setting to be applied and to give students time to take a practice quiz and complete any troubleshooting with Proctorio Support prior to the exam. 

Request Proctorio for your course by emailing cphithelp@temple.edu and provide the Canvas course ID(s). A CPH IT staff will respond with a Qualtrics form where you must acknowledge the Proctorio requirements for use. After you respond to the Qualtrics form, CPH IT will follow up regarding licensing and next steps. 

Step 3: Enable Browser Extension 

After you have received confirmation that Proctorio has been enabled in your exam, follow these steps:

    1. Open your Google Chrome browser.
    2. Make sure it is up to date.
    3. Go to Canvas and click on your course.
    4. Click on Secure Exam Proctor on the left side course menu in your course.
    5. Follow the steps shown below to enable the extension in your browser.

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Step 4: Enable Proctorio in Your Quiz and Select Proctorio Settings 

After adding the browser, go to your existing quiz or create a new quiz and follow these steps below. If Proctorio is not enabled in the quiz settings, it will not be used for that quiz. If Proctorio Settings are not selected for the quiz, there will not be protection for that quiz. 

Important: Adhering to college best practices, instructors are required to create a short practice quiz, at a minimum of 3-5 days before students take their first graded proctored exam, so they can get their machines setup properly with Proctorio. 

The Proctorio-enabled quiz should contain the exact Proctorio settings you will use when you give them subsequent proctored exams. Students should take the practice quiz on the same computer they plan to use for the exam. 

  1. To add Proctorio in a quiz you have already created, locate your quiz and click on the three dots. Click Edit. If you are creating a quiz from scratch, go to the Quizzes area of your course and click on the +Quiz button. 
  2. Classic Quizzes: Scroll down to the Quiz Restrictions area and check the box for Enable Proctorio Secure Exam Proctor. New Quizzes: Click on Build and click on Settings. Scroll to the bottom and click on the toggle button for Enable Proctorio. 
  3. After enabling Proctorio, the access code/password field is automatically filled in. Do not try to change this. Proctorio uses this to ensure that the student is using a supported browser with the extension installed and companion app and has passed the system pre-checks. The student will not be prompted to enter a password if they follow the steps. 
  4. Select a Time Limit.
  5. Click on Proctorio Settings. 
  6. Click on each Proctorio setting you would like to enable for your quiz. Settings will turn dark gray when selected. If you need to deselect a setting, click on the setting again. Hover over each setting and click on the question mark in the upper right side of each setting to learn more about a setting. Important: the three new advanced security settings to protect against AI cheating tools are: Advanced Program Detection, Advanced VM Detection, Advanced Hardware Detection. Please refer to recommended settings based on use case below. 
  7. Below are the Proctorio settings we recommend if students are taking exams remotely. (Please note that due to accessibility restrictions, we do not recommend enabling Disable Printing, Disable Clipboard, and Disable Right Click. At this time, we also do not recommend enabling Mobile or Allow Apps.) Note: Exam settings cannot be changed after the first student has started the exam.  
    • Force Full Screen (Moderate- 15s)
    • Only One Screen
    • Disable New Tabs
    • Close Open Tabs
    • Disable Extensions
    • Block Downloads
    • Clear Cache
    • Re-Entry with Agent
    • Advanced Program Detection
    • Advanced VM Detection
    • Advanced Hardware Detection
  8. Below are the Exam Settings we recommend if students are taking exams in the classroom and an instructor is walking around the room. Please note that due to accessibility restrictions, we do not recommend enabling Disable Printing, Disable Clipboard, and Disable Right Click. At this time, we also do not recommend enabling Mobile or Allow Apps.) Note: Exam settings cannot be changed after the first student has started the exam.  
    • Record Video
    • Record Audio
    • Record Screen
    • Record Web Traffic
    • Force Full Screen (Moderate 15s)
    • Only One Screen
    • Disable New Tabs
    • Close Open Tabs
    • Disable Extensions
    • Block Downloads
    • Clear Cache
    • Re-Entry with Agent
    • Advanced Program Detection
    • Advanced VM Detection
    • Advanced Hardware Detection
    • Verify Video
    • Verify Audio
    • Verify Desktop
  9. Make any changes to the Proctorio Behavior Settings if you would like. 
  10. When finished selecting settings click Save Settings at bottom left (New Quizzes) or Save at the bottom right (Classic Quizzes).
  11. Save the quiz. You will now see (Remotely Proctored) added to the name of the quiz. Do not change the name. 

Step 5: (After the Exam) Review Proctorio Results

  1. Click on the name of the quiz that you want to review.
  2. Click on Proctorio Review Center. A list of the students that took the test will be displayed, as well as suspicion levels for each student.
  3. Click on the Eye icon next to a student's name to view the student's attempt.

Tips and Best Practices

  • Students and instructors should always use the latest version of the Chrome web browser when interacting with a Proctorio-enabled exam.
  • When you are on your course page in Canvas, you can access 24/7 live chat to address any questions you have; click on the puzzle piece icon in the upper right of your browser and click on the Secure Exam Proctor gray shield.
  • Do not change the exam title once the exam has been created.
  • Do not select "Show one question at a time." This option could cause issues with the test having to load multiple times with Proctorio.
  • You will not be able to change the Proctorio settings for a test once a student has started the test.


  • If you are giving an in-class exam, have paper copies of the exam available as backup for students, who may have technical issues and, for some reason, cannot complete the exam electronically.

Help for Students During an Exam

It is important that students understand how to get technical support while taking a Proctorio-enabled exam. Students must contact Proctorio Support directly by using the Live Chat which can be accessed via the browser extension. By clicking on Live Chat, they will be connected to an agent who will assist them. Support is available 24/7. Additional details can be found on our Proctorio Support Information for Students page and on Proctorio's Support for Test-Takers page.

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