Faculty and Staff
Standard Equipment
Please review the following pages for information regarding standard equipment for full-time and ...
Print, Scan, and Fax
This section provides comprehensive guidance on printing, scanning, and faxing services available...
How to Print and Locations
Selecting the Correct Printer Since everyone will be able to print to any printer (except HIPAA ...
Secure Printing
Temple University HP network printers support PIN printing with Quotas. This feature allows for y...
Scanning
You can scan documents directly from your office HP printer using two options available on the to...
Faxing
Faxing remains an important communication tool at Temple University for securely transmitting doc...
Printer Support
This document is meant to provide the College of Public Health (CPH) printer support information....
Printing in Color
If you need to print in color, you’ll have to change the print settings for each job. First, make...
Retrieving Print Job from Printer
After sending your print job to the printer with your PIN, you will need to retrieve the job form...
Configure Windows Computer for PIN Printing
All Printing Jobs 1. Select the Start icon or search for print in the search bar ...
Configure Mac Computer for PIN Printing
For either printing option, please verify you have the printer downloaded: Go to the Self Serv...
Scanner Kits Available
Still have paper files? Scanner Kits are available. Contact us at cphithelp@temple.edu Scanners ...
OneDrive Cloud Storage
Microsoft OneDrive for Business is a cloud storage service available to all members of Temple Uni...
Accessing OneDrive Files
OneDrive App The OneDrive app on Windows and Mac will default to the Files On-Demand way of sync...
OneDrive Security
Since OneDrive is a cloud service, files are automatically backed up and versioned in the Microso...
Important Notes
OneDrive for Business is available free of charge to Temple University members. If you leave Temp...
Personal OneDrive for Business
All Temple users already have a personal OneDrive for Business account. The main ways to access y...
Shared OneDrive for Business
In order to use a College of Public Health Shared/Departmental OneDrive for Business folder, you ...
Microsoft Teams
Microsoft Teams is a hub for teamwork in Office 365. It is commonly used to share files, edit doc...
Accessing Microsoft Teams
Microsoft Teams is a hub for teamwork in Office 365. It is commonly used to share files, edit doc...
Notifications
There are two main ways to receive notifications within Microsoft Teams: Application Notificatio...
Manage Teams and Channels
Managing Microsoft Teams allows users to customize their collaboration spaces by adding members a...
Working with Files in Teams
Microsoft Teams makes it easy to collaborate on files within your team or with people outside of ...
Getting Started with Teams Calling
Teams Calling with Your Temple Phone NumberEnabling Microsoft Teams Calling will direct incoming ...
Using Teams Calling for Mobile
This guide is an introduction to making calls using Teams on your mobile device. Please see the c...
Phone Number and Help
Request for a Phone Number Faculty, staff, or guests who work at a university‑owned property can...
Voicemail
Access Your Voicemail Information Menu Open Teams. Click on the Calls telephone icon. Dial *...
Zoom Web Conferencing
Zoom is an easy-to-use web conferencing solution that provides HD video and audio and robust coll...
Getting Started
Zoom accounts are available to students, staff and faculty. Access your Temple Zoom account by go...
Schedule Class Meetings in Canvas
Learn how to schedule, edit, and access recordings for online synchronous class sessions using Zo...
In-Meeting Features and Controls
Features Sharing Your Screen or Application Click on Share in your meeting and select the s...
Recording
Retention Period for Zoom Recordings Per ITS policy, cloud recordings older than 120 days will b...
Webinars
The University has a limited number of Zoom webinar licenses available upon request. All webinar ...
Zoom AI
Zoom AI features are available for faculty and staff to enable in their Temple Zoom accounts. Ple...
Polling
Zoom allows you to create single choice, multiple choice, or advanced polling questions such as m...
HIPAA-Compliant Zoom Meetings
For clinical work, you must use a special version of Zoom that is HIPAA compliant. You can schedu...
Conference Rooms
Conference Rooms can be scheduled using either: Outlook Touch Panel located outside the confe...
About Paley Meeting Spaces
All Meeting Spaces are BYOD While Paley meeting spaces are equipped with essential technology fo...
Connecting with Your Laptop
Use your CPH laptop to connectAll conference rooms are equipped with a ScreenBeam wireless device...
Locations
Some Meeting Spaces will be Unavailable At the time of move-in, AV installations and furniture d...
Scheduling Panels
Conference rooms in Paley are equipped with wall-mounted touch panels located just outside the co...
Accessing Conference Room Calendars
You can access the new calendar system in several ways, depending on your device and preferred pl...
Scheduling Using Outlook
While everybody will have View access to all conference room calendars, you may not be able to sc...
CPH Leave Request System
The CPH Leave Request System is a centralized tool for College of Public Health employees and adm...
CPH Leave Request System
This page documents usage and support for the CPH Leave Request system, "the leave system", locat...
History Page
The "History" page is one of the core features of the Leave system. It allows you to view your pr...
Manage Page
The "Manage" page is one of the core features of the Leave system. It allows a manager to view an...
Request Leave Page
The "Request Leave" page is one of the core features of the Leave system. It allows you to submit...
Settings Page
The "Settings" page is one of the core features of the Leave system. It shows the name, departmen...
Timekeeper Page
The "Timekeeper" page is one of the administrative pages on the Leave Request system. This tool a...
Frequently Asked Questions
We often get questions about usage of the system. Most answers can be found in the page-specific ...
Recording Studio
Overview
Located on the ground floor of the building inside the CPHIT suite, the Paley CPH recording studi...
What Services are Offered in the Studio?
Refer to this chart to see what services are offered for recording in the studio. CPH Paley Stud...
How do I make a Studio Appointment?
To make an appointment, please send an email to: cphithelp@temple.edu Please include a brief de...
Tips to Prepare for Recording Studio Appointment
Scripting vs OutlingHow to Script Videos (for HIGH ENGAGEMENT) How to Storyboard (1 minute) Insta...
Remote Access
Remote Desktop This is the preferred method if it can work for you There is a computer on cam...
Non-HIPAA VPN
This guide should only be followed if one of these two scenarios are true: You need to acc...
HIPAA VPN - Mac
This guide should only be followed if one of these two scenarios are true: You need to acc...
HIPAA VPN - Windows
This guide should only be followed if one of these two scenarios are true: You need to acc...
Accessibility Tools
Temple University is committed to ensuring that the facilities, information, and technology it cr...
Accessibility in Canvas
Although the Canvas application is ADA compliant, if the the content you add into the Canvas shel...
Accessible Syllabi and Other Text Documents
The Temple University Course Syllabi Policy (Number: 02.78.13) says, "Students must be provided w...
Video Captioning
This workflow is NOT for recordings that contain any HIPPA protected information. Please submit a...
PDF Accessibility How-To Guide
Purpose: The guide will assist faculty in creating accessible PDF documents so all students—inc...
Word Documents Accessibility How-To Guide
Purpose: This guide will help faculty create Word documents that are fully accessible, ensuring...
PowerPoint Slides Accessibility How-To Guide
Purpose: This guide will help faculty create PowerPoint presentations that are fully accessible...
Excel Worksheets Accessibility How-To Guide
Purpose: This guide will assist faculty to create Excel worksheets that are accessible so that ...
Figures Accessibility How-To Guide
Purpose: This guide helps faculty create accessible figures so all students—including those usin...
Flowcharts Accessibility How-To Guide
Purpose: This guide will help faculty create accessible flowcharts so all students—including th...
Formatting and Use of Diagrams Accessibility How-To Guide
Purpose: The guide will assist faculty in creating accessible diagrams so all students—includin...
Videos Accessibility How-To Guide
Purpose: This guide will help faculty create accessible video content so all students—includi...
Formatting and Use of Tables Accessibility How-To Guide
Purpose: This guide helps faculty create accessible tables so all students—including those usin...
Policies
TU Tech Support Policy
Computer Support
Purpose of this Document This document is meant to provide information on how computer workstati...
Mobile Device Support
Mobile devices will only be provided on an as-needed basis. Personal smart devices will be suppor...
Microsoft Teams Recordings Retention Policy
Microsoft Teams meeting recordings are retained for: 120 days (faculty/staff) 30 days (studen...
Software Support
Purpose of this Document This document is meant to provide information on what software titles a...
Panopto Video Retention Policy
Please review the Panopto Retention Policy provided by ITS.
College of Public Health Support Policy
This document is meant to provide information on how computer workstations are purchased, distrib...
Zoom Recordings Retention Policy
Per ITS policy, cloud recordings older than 120 days will be deleted for faculty and staff; recor...
Data Security and Storage Policies
Learn more about each subtopic by clicking on the links below: Data Classification Grid Appro...
Microsoft Outlook Data Retention
Please see ITS's Outlook 365 Getting Started Guide- Governance for more information on the data r...
IT Team
Information Technology Staff Eileen Aitken, Executive Director Lorraine Ford, Senior Associat...