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Scanning
You can scan documents directly from your office HP printer using two options available on the touchscreen: Scan and HP for OneDrive Business. Selecting Scan allows you to send a scanned document directly to your Temple email address. This is useful for quickl...
Accessing OneDrive Files
OneDrive App The OneDrive app on Windows and Mac will default to the Files On-Demand way of synchronization. With Files On-Demand, you can access all your files without using storage space on your device. You don’t have to change the way you work, because all...
OneDrive Security
Since OneDrive is a cloud service, files are automatically backed up and versioned in the Microsoft Cloud. OneDrive can be used to store Confidential, Sensitive, and Public data. While OneDrive is not yet HIPAA compliant (PHI data cannot be stored in OneDrive)...
Important Notes
OneDrive for Business is available free of charge to Temple University members. If you leave Temple University, you will lose access to the Temple University license of OneDrive for Business. You may continue to use a consumer version of OneDrive, but your exi...
Personal OneDrive for Business
All Temple users already have a personal OneDrive for Business account. The main ways to access your OneDrive files are through the Web, through the OneDrive app on your computer, or through the OneDrive app on your mobile device. It is important to know what...
Shared OneDrive for Business
In order to use a College of Public Health Shared/Departmental OneDrive for Business folder, you must first be given permission. This is done by submitting a Help Request to CPH IT. Once you have been given permission, please follow these instructions. Set ...
Accessing Microsoft Teams
Microsoft Teams is a hub for teamwork in Office 365. It is commonly used to share files, edit documents with teammates in real time, chat and message individuals as well as with groups, and view directory information for Temple users. Every Temple member has ...
Notifications
There are two main ways to receive notifications within Microsoft Teams: Application Notifications Occur within the Microsoft Teams application itself (and via email if you miss the notification within the application) New channel posts and posts where yo...
Getting Started with Teams Calling
Teams Calling with Your Temple Phone NumberEnabling Microsoft Teams Calling will direct incoming calls on your TU office phone number (215-204-xxxx) to ring in Teams on your laptop and/or smartphone at the same time. It can also be configured so, when using Te...
Using Teams Calling for Mobile
This guide is an introduction to making calls using Teams on your mobile device. Please see the comprehensive guide created by ITS and scroll down to the Documentation - Mobile section for information about additional features.Install the Microsoft Teams AppGo...
Phone Number and Help
Request for a Phone Number Faculty, staff, or guests who work at a university‑owned property can request a new voice line or change existing service/telephones through their supervisor. Supervisors must complete the Office Landline Telephone form on behalf of...
Voicemail
Access Your Voicemail Information Menu Open Teams. Click on the Calls telephone icon. Dial *62 and call. Then enter your passcode followed by the # key. Create a Personal Greeting Open Teams. Click on the Calls telephone icon. Dial *62 and call....
Manage Teams and Channels
Managing Microsoft Teams allows users to customize their collaboration spaces by adding members and creating channels tailored to their needs. Team owners can invite new participants, assign roles, and organize discussions through standard or private channels....
Working with Files in Teams
Microsoft Teams makes it easy to collaborate on files within your team or with people outside of Temple University. You can upload, share, manage permissions, and receive notifications on file changes — all from within the Teams interface. Microsoft Teams inte...
Getting Started
Zoom accounts are available to students, staff and faculty. Access your Temple Zoom account by going to: https://zoom.temple.edu. Update August 2026: Student accounts can host meetings for up to 40 minutes and can only record locally. Scheduling a Meeting...
Schedule Class Meetings in Canvas
Learn how to schedule, edit, and access recordings for online synchronous class sessions using Zoom from within Canvas. Add Zoom to the Course Navigation Menu (if not already there) On the course navigation Click on Settings. Click on Navigation. Locat...
In-Meeting Features and Controls
Features Sharing Your Screen or Application Click on Share in your meeting and select the screen or application you would like to share. If you are a participant in a meeting and cannot share your screen, the host may have disabled this feature for parti...
Recording
Retention Period for Zoom Recordings Per ITS policy, cloud recordings older than 120 days will be deleted for faculty and staff. (Please note beginning August 2026, student accounts can no longer record to the cloud; student accounts can record locally only.)...
Webinars
The University has a limited number of Zoom webinar licenses available upon request. All webinar requests must be scheduled in advance using the TUhelp webinar request form.
Zoom AI
Zoom AI features are available for faculty and staff to enable in their Temple Zoom accounts. Please review the Center for the Advancement of Teaching's Guidelines for Generative Artificial Intelligence (GenAI) Note-Taking Tools for more information. Any AI-ge...